Required

At the time of the above facts, should MB have returned the call center to Atlanta or should it have renewed the contract with Naftel? Develop your answer for both a one$-$year and a five$-$year time horizon. Consider the strategic context of the decision as an integral part of your answer. $($Hint: Using discounted cash flow is not required but would improve your answer; MB uses a discount rate of $6\%.)$

What are the global issues that should have been considered in the decision?

What ethical issues, if any, should have been considered in the decision?