Required information [The following information applies to the questions displayed below. ] Harvey Company designs and produces surgical lasers. Its product is brilliantly designed, but the manufacturing process has been plagued by chronic quality control problems. To help address the situation, Harvey formed a cross-functional team of managers that quantified its costs of quality over the last two quarters as follows: Costs (in thousands) Quarter 1 Quarter 2 Cost of testing equipment $ 270 $ 390 Customer returns of defective goods $ 3,200 $ 200 Downtime due to quality problems 3: 600 $ 1,100 Inspection $ 1, 700 $ 2, 770 Net cost of scrap $ 800 $ 1,300 Product recalls $ 3, 500 $ 600 Quality engineering 3: 1,080 $ 1,650 Rework labor $ 1,400 $ 1,600 Statistical process control $ 0 $ 270 Supplies used in testing $ 30 $ 40 Systems development $ 120 $ 680 Warranty repairs $ 3, 300 $ 2, 800 The company's sales were $95 million in Quarteri and $100 million in Quarter 2. 3. Refer back to the Template A tab: a. Create a PivotTable based on the data in cells A5 through H17. b. Using PivotChart, create a stacked bar chart that includes a total of two barsone for each quarter. Each bar should quantify that quarter's total quality costs as well as the portion of those costs that fall within each ofthe four quality cost categories (i.e., prevention, appraisal. internal failure, and external failure). c. Using PivotChart again, create a stacked bar chart that includes a total of two barsone for each quarter. Each bar should quantify that quarter's total quality costs as a percent of that quarter's sales. It should also depict each of the four quality cost categories (i.e., prevention, appraisal, internal failure, and external failure) as a percent of sales. Complete this question by entering your answers in the tabs below. Req 3C Using PivotChart, create a stacked bar chart that includes a total of two barsone for each quarter: Each bar should quantify that quarter's total quality costs as well as the portion of those costs that fall within each of the four quality cost categories (i.e., prevention, appraisal, internal failure, and external failure). Based on a review of your bar chart, answer the following questions: (Enter your answers in thousands.) Show IessA b-1 From quarter 1 to quarter 2, the external failure costs by b-2 From quarter 1 to quarter 2, the prevention costs b3 From quarter 1 to quarter 2, the internal failure costs Req 3B Req 3C Using PivotChart again, create a stacked bar chart that includes a total of two barsone for each quarter. Each bar should quantify that quarter's total quality costs as a percent of that quarter's sales. It should also depict each of the four quality cost categories (i.e., prevention, appraisal, internal failure, and external failure) as a percent of sales. Based on a review of your bar chart, answer the following questions: (Round your answers to 2 decimal places.) Show lessA c1 lFrom quarter 1 to quarter 2, the appraisal costs as a percent of sales 0-2 |Fr0m quarter 1 to quarter 2, the external failure costs as a percent of sales c3 lFrom quarter 1 to quarter 2, the prevention costs as a percent of sales