Required information1. Manager's Hot Seat: Organizational CultureChurning Out a New CultureSkip to question

Manager's Hot Seat: Organizational CultureChurning Out a New Culture

Organizational culture is the shared values, beliefs, and norms that influence the way employees think, feel, and act toward others, both inside and outside the organization. Organizations each have their own distinct "personality," or style, or ideology, or climate, which gives them their unique identity.

Churnout is a massively successful online retailer that sells everything from pencils to TVs to groceries. Its founder and now former CEO was ousted by the company's board because of his aggressive and often inappropriate behavior in the workplace. The company represents innovation, forward-thinking, and a progressive generation. However, in the workplace, the former CEO created a "macho-man" culture that solely valued success and market domination, often at the expense of collegiality. The leadership team, led by a new CEO, is meeting discuss how to move forward. How are they handling this challenge? How would you?

1. Assume Julia releases a formal statement describing a new path for Churnout. Based on what you know about organizational culture per Ann Cunliffe, all of the following would be affected, except:

Multiple Choice

Attracting new employees to Churnout

Churnout's public image

Churnout's ethical considerations

Motivation of Churnout's staff

Organizational effectiveness

2.

Based on what you've learned about changing organizational culture, Julia should first focus on changing which of the following at Churnout?

Multiple Choice

Headquarters' location

Production strategy

Human resource policies

Board of directors

Organizational structure

3.

Julia needs to ensure that Churnout's culture is appropriate in the context of _____ and ______.

Multiple Choice

corporate strategy; fundraising

staff engagement; internal scrutiny

internal scrutiny; regulation

performance; control systems

corporate strategy; performance