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Requirements Task 1- Analysis You need to analyze the data with Microsoft Exce. software fo several su Las: s below: 1.I count the number of

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Requirements Task 1- Analysis You need to analyze the data with Microsoft Exce. software fo several su Las: s below: 1.I count the number of Product Family for PF12 (using COUNTIF formula). 1.2 Display the name of the customer who most frequently complained (using .NDEX formula with other possible formulas) 1.3 List all complaint types raised by the customer identified in the task 1 2 (using VLOOKUP formula with other possible formulas). 1.4 Establish four pivot tables in a new sheet called "Executive Summary for the Customer Complaints Database in terms of: 1.4.1 Total complaints by customer 1.4.2 iotal complaint types 1.4.3 Total Customer Complaints Raised by Product Family 1.4.4 Total Complaints Raised by CSR Staffs 1 5 Create a bar chart for each pivot table, providing the count of the data in a descending order. Task 2- Froblem definition After data analysis, find out top 3 problems in terms of complaint types, product family. and customer and CSR staff respectively. Provide your cause root analysis for these problems to find out what are the reasons causing these problems. Task 3- Suggestion and Solution After defining the problems, provide your solutions and methodologies to your manger. Your solutions should be extracted from recent scholarly books, articles/reports (in the past three to five years; and cause root analysis and might address the following DC processes including: - Inbound or receiving (DC/warehouse inbound) - Put away and operations - Warehouse Layout Outbound or dispatch (DC, warehouse outbound) Warehouse Staffs - Machines (Forklifts, pallet Jack, etc.) - Equipment, etc

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