Research Topic: Bank Security concerns regarding digital platform and digital security in Fiji (Perceived level of awareness from customers perspective). "The global coronavirus pandemic has only accelerated the shift towards the digital realm. With lockdown restrictions preventing regular bank-branch activity from taking place, and with social-distancing measures further reducing the opportunities for in-person engagement, virtually every part of the world has seen the use of online- and mobile-banking services skyrocket since the onset of the virus at the end of the first quarter. According to market-research firm Research Dive, for instance, COVID-19 has "immensely impacted" digital banking, such that the researcher has forecast that its global market will rise at a CAGR (compound annual growth rate) of 10 percent between 2019 and 2026, generating a revenue of $1,702.4 million during the period. Does such growth imply more opportunities for cybercrime to transpire? Absolutely. The financial-services sector is the most targeted of all industries, with research suggesting that firms in this sector are 300 times more vulnerable to cyber-attacks than any other. And with the bulk of the attacks aimed at banking customers rather than institutions, it means that digital bankinga technology that seeks to give more authority to customers from the outsetremains exposed to a myriad of security risks. "Digital banking provides faster processing of financial transactions, more convenience, and a model that allows for the continuation of a financial industry even in the face of a pandemic," observed Ben Hartwig, the chief security officer and web operations director at data provider InfoTracer, in Security Magazine in September. "However, digital banking makes banks vulnerable to cyberattacks. Banks are now facing fresh security challenges that were brought on or affected by COVID-19." Reference: THE RISE OF DIGITAL BANKING BRINGS FRESH SECURITY CONCERNS. (2020, December 24). International Banker. https://internationalbanker.com/banking/the-riseof-digital-banking-brings-fresh-security-concerns/ 1) Research Based Questions: I. Introduction and Literature Review a) Introduction "The introduction has five important responsibilities: get the audience's attention, introduce the topic, explain its relevance to the audience, state a thesis or purpose, and outline the main points. By the end of the introduction, you should provide a road map that outlines your main points." "Introducing the Topic Name your topic, Explain the topic at a level that is appropriate for your audience, Define key concepts, Explain how the topic relates to your listeners and remind them of their stake in the matter. Reference: Introduction | Boundless Communications. (n.d.). Boundless Communications. Retrieved August 18, 2021, from https://courses.lumenlearning.com/boundlesscommunications/chapter/introduction/ b) Literature Review "A literature review may consist of simply a summary of key sources, but in the social sciences, a literature review usually has an organizational pattern and combines both summary and synthesis, often within specific conceptual categories. A summary is a recap of the important information of the source, but a synthesis is a re-organization, or a reshuffling, of that information in a way that informs how you are planning to investigate a research problem. The analytical features of a literature review might: Give a new interpretation of old material or combine new with old interpretations, Trace the intellectual progression of the field, including major debates, Depending on the situation, evaluate the sources and advise the reader on the most pertinent or relevant research, or Usually in the conclusion of a literature review, identify where gaps exist in how a problem has been researched to date. The purpose of a literature review is to: Place each work in the context of its contribution to understanding the research problem being studied. Describe the relationship of each work to the others under consideration. Identify new ways to interpret prior research. Reveal any gaps that exist in the literature. Resolve conflicts amongst seemingly contradictory previous studies. Identify areas of prior scholarship to prevent duplication of effort. Point the way in fulfilling a need for additional research. Locate your own research within the context of existing literature [very important]." Reference: Research Guides: Organizing Your Social Sciences Research Paper: 5. The Literature Review. (n.d.). USC Libraries. Retrieved August 18, 2021, from https://libguides.usc.edu/writingguide/literaturereview (II) Research, Results, Analysis and Recommendations a. Provide at least five types of cyber-crimes that is of concern in Fiji. b. Evaluate the impact on the financial sector (e.g. banks, Non-banking Financial institutions) if the above discovered cybercrimes are not dealt with quickly. c. Examine the security measures which are now undertaken by banks to mitigate cybercrime fraud. d. There is a concern regarding digital platform and digital security in terms of what customers perceive safe. In this time of uncertainty what are some of the precaution that can be taken to address this issue. (Hint: In Hindsight of the collateral destruction done by Covid- 19) What can customers do to protect themselves? (These are the hints) Firewall Anti-virus update People awareness and training Campaign awareness Education (Hint: Provide your own perspective on a general world view scenario) Please further elaborate on the hints with examples (Literature review can be used here) (iii) Conclusion a. Summation of your findings whether the objective of your assignment has been met.