Resort in the Muskoka Lakes region

During Mid-January, 2023:

Two employees did not come to work today reporting to have flu or covid (test pending)

A front desk employee called their supervisor saying they might quit in the next few days.

Even though employees are allowed to use the hotel's gym and sports facilities of the hotel under certain conditions and specific hours, those facilities are closed for renovation.

HR has posted five new job vacancies in the last 30 days, but only one position was successfully filled until now.

The general manager received an email complaint from a guest who was not happy with the service, having reported being mistreated by the host of the resort's main restaurant.

Answer the following:

a) Summary of your project (one or two paragraphs)

b) Define business needs, justification, and strategy (one or two paragraphs each)

c) Identify and explain the values to be added by your project management team (at least three values)

d) Determine at least two metrics to monitor the project and to measure success.

Please engage in industry-specific research regarding such metrics, and give proper citations. Outlook should be clear, professional, engaging