Respond to the following either agreeing or disagreeing

Information technology affects strategies of Target by increasing the effectivity of the company. Before the company increased their methods, everything used to have a longer process in order to get things done. For example, when a customer would call the store to ask about a question, we had and still have the wired phones that we would have to use to pick up the call and in some cases would be across the store from where you at and then run to the area that they were calling for to look for that item. With the upgrading of the system everything we do now at Target can be accessed through our devices, we can now answer the phones with our device and it saves us the trouble of running back and forth to the phone to let the customer know if we had something in stock. Also, when we have to do required training we can access the training through our devices, our personal phones, or the Target website.

The external factors that could affect the use of new technologies is the competition with the growth of the resources that our competition offers and we do not. For example, Walmart offers grocery pickup in certain areas that include perishable and nonperishable items. Target only offered pickup for items that were nonperishable. Today, with the rapid growth of technology Target will only continue to grow and use the resources given to improve. At Target, they just released that they were going to offer pickup for everything in the store including perishable items. For all the people who love shopping at Target but do not want to leave the house due to the Covid-19, they can now order groceries through Target and it saves them the trouble of having to come into the store and possibly catching the virus.

Not only is the competition a big competitor in affecting the external factors of technology in Target there are many factors that help improve Target's external environment. The customers and the economy play an important role to Target. Without our guests, and the economy as of right now Target would lose a lot of money. It is the guests that help Target grow, with the love that many can say about the company and their experiences they will continue to expand. They are expanding the company to around 20 new locations this year, as well as the remodeling of some stores making the atmosphere more welcoming. They are modernizing the design of the stores and making the stores look clean and similar to a mall type setting.