Responsiveness points to the level of feelings and sociability an individual openly displays. 1) True 2) False A salesperson should focus all energy on learning his/her product and how it helps the customer rather than worrying about what the competition is doing. 1) True 2) False Sales ethics are deceptive and illegal selling activities. 1) True 2) False Adaptive Selling is considered the ability of a salesperson to alter his/her sales messages and behaviors during a sales presentation or as they encounter different sales situations and different customers. 1) True 2) False In a traditional or transactional selling model, salespeople spent most of their time on the greeting and developing the customer relationship. 1) True 2) False When selling to organizations, salespeople need to understand that buying decision- makers can come from different areas of expertise and play different roles in the purchasing process. 1) True 2) False