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Restaurant chain Subway has over 4 0 , 0 0 0 independently - owned franchises. However, the firm has made some decisions that angered franchise

Restaurant chain Subway has over 40,000 independently-owned franchises. However, the firm has made
some decisions that angered franchise owners and cut into their profits. This disagreement is an example
of a(n)
A. franchise conflict
B. VMS
C. horizontal channel conflict
D. negotiation
E. vertical channel conflict
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