Results controls work best when which of the following three conditions are present: 1. Managers must know what results are desired in the areas being controlled. II. The individuals whose behaviors are being controlled must have significant influence on the results in the desired performance dimensions III. Managers must be able to measure the results effectively. IV. Employees are empowered to take whatever actions they believe will best produce the desired results, on Select one: a. II, III and IV O b. I. II and IV O CI. II and III O d. I. II. IV