1. What accounts for Andy’s success in the restaurant business?
2. From a skills perspective, how would you describe the three managers, Kelly, Danielle, and Patrick? What does each of them need to do to improve his or her skills?
3. How would you describe Andy’s competencies? Does Andy’s leadership suggest that one does not need all three skills to be effective?
4. Review Case Study 3.2 in Chapter 3 of your textbook entitled, Andy's Recipe.