Review Questions Essay Question Group Question 1 1. What are the costs of employee turnover to a business? Question 2 2. What are five factors in turnover that front-line managers can influence? Question 3 3. What are some immediate actions a manager can take to reduce employee turnover? Question 4 4. How is preventative discipline different from progressive discipline? Question 5 5. What processes should a manager go through before discharging an employee? Question 6 6. From a legal perspective, why is it so important to enforce rules and work standards equally? Question 7 7. How should a manager prepare for a discharge interview? Question 8 8. Identify and define appeals mechanisms that are used to resolve disputes over employee discharges. Question 9 9. How does a company use an exit interview to reduce employee turnover