Review the article10 Examples Of Customer Experience Innovation In Healthcare (https://www.forbes.com/sites/blakemorgan/2018/08/21/10-examples-of-customer-experience-innovation-in-healthcare/#17ce4a7871ec).

Consider the following questions:

Explain in details

1. How might each of these innovations change the patient experience and outcomes? 2. What stakeholders need to get involved to make these innovations possible? 3. What unanticipated problems might come from the widespread adoption of these innovations and how could they be mitigated? 4. How would you develop a scorecard for innovation?