Review- the Case Study found in Exercise 6.1 from the text

Read-the case study provided. After reading- the case, -prepare- a report to the executive team of a local health care provider on your review of the information. The executive team wants you to include information on the following questions within -your-report.

• Describe several examples of how management demonstrated the principle of continuous improvement in the case study.
• Describe several examples of how management demonstrated the principle of teamwork in the case study.
• Describe how your responses to the two previous instructions contributed to the quality of the patient's experience (service quality) and the quality of the clinical service (content quality).