Review the following exhibits for: Functional Cost Breakdown for Javahouses Coffeemaker Cost Component Function Amount Percent Brew basket Grinds and filters coffee $16 10 % Carafe Holds and keeps coffee warm 24 15 Coffee warmer Keeps coffee warm 16 10 Body shape and water well Holds water and encasement 32 20 Heating element Warms water and pushes it 40 25 Electronic display panel Controls grinder/clock settings 32 20 Total $160 100 % Customer Feature Ranking for Javahouses Coffeemaker Customer Requirements Customer Ranking Relative Ranking 1 5 Not Important Very Important In Percent Coffee tastes and smells like espresso 6 24 % Coffeemaker is easy to clean 6 24 Looks nice 4 16 Has 6+ cup capacity 2 8 Starts automatically at designated time 3 12 Works well with different coffee beans 1 4 Keeps the coffee warm 2 8 Automatically shuts off 1 4 Total 100 % Quality Function Deployment (Correlation) Matrix Components or Functions Customer Coffee Body/Water Heating Display Requirements Brew Basket Carafe Warmer Well Element Panel Tastes/smells like espresso 0.2 0.8 Easy to clean 0.7 0.2 0.1 Looks nice 0.6 0.3 0.1 Has 6+ cup capacity 0.5 0.5 Starts automatically on time 1 Has multiple grinder settings 0.6 0.4 Keeps the coffee warm 0.7 0.3 Automatic shutoff 1 Requirements (a) Prepare an exhibit showing percentage contributions of each component to customer requirements. (b) Prepare a value index exhibit. Which components are candidates for cost reduction? Requirement (a) Prepare an exhibit showing percentage contributions of each function group to categories of customer requirements. Begin by entering in the relative feature ranking for each category, then compute the percentage contributions of each function group. (Leave unused cells blank. Round percentages to the nearest tenth percent, X.X%.) Coffee Body/water Heating Display Relative feature Brew basket Carafe warmer well element panel ranking Tastes/smells like espresso % % % % % % % Easy to clean % % % % % % % Looks nice % % % % % % % Has 6+ cup capacity % % % % % % % Starts automatically on time % % % % % % % Has multiple grinder settings % % % % % % % Keeps the coffee warm % % % % % % % Automatic shutoff % % % % % % % Converted component ranking % % % % % % %