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Review the Professionalism and Customer Service Module 9 in the Healthcare Information Technology program. Compare and contrast service level agreements (SLAs) and vendor contract agreements.

Review the Professionalism and Customer Service Module 9 in the Healthcare Information Technology program. Compare and contrast service level agreements (SLAs) and vendor contract agreements. Explain the importance of periodic surveys that measure customer satisfaction. Why is it important for an electronic health records (EHR) team to communicate their findings to stakeholders? Identify why communication in healthcare is critical to customer service

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