Question
Review the value statements (Collaboration and sustainability, Customer service excellence) and actions. What new habit might the customer service team or manager need to build
Review the value statements (Collaboration and sustainability, Customer service excellence) and actions. What new habit might the customer service team or manager need to build to enact one of your values? What activity, process,tool or reward could support this habit so that it does become a habit?
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Services Management The New Paradigm In Hospitality
Authors: Jay Kandampully
1st Edition
0131916548, 9780131916548
