review these articles as well as any other verified sources you may find. Watch the video case study. Then, answer the following: Is it realistic for customers to expect businesses and governments to protect their data? What precautions should businesses consider appropriate to protect customer information? There is a thought that too much protection will deteriorate the customer experience through slow website response feeds, requiring too many methods of authentication, etc. How do we balance customer expectations of protection and privacy with the expectation of delivering excellent service? https://www.nytimes.com/2020/12/13/us/politics/russian-hackers-us-government-treasury-commerce.html https://digitalguardian.com/blog/top-10-biggest-us-government-data-breaches-all-time https://www.opm.gov/cybersecurity/cybersecurity-incidents/ https://www.lifelock.com/learn-data-breaches-government-data-breach-affects-millions-of-americans.html