Review your planning document along with the feedback provided to you and then plan your program using the Service Program template.

Your program needs to include the following:

A mechanism (process) to engage the people who will be accessing the program so they have a voice in the management process.

A link to internal and external services that can be accessed in support and extension of the program.

Financial, human and physical resource requirements to run the program (you can consider using existing staff within your work placement organisation or base this upon the assumption that you will use volunteers).

A complaints policy for the program including an associated procedure.

Risk analysis.

Ongoing feedback and evaluation mechanisms for participant feedback.

Priorities, timelines and responsibilities.

When you have developed your program, submit to your assessor assuming they are the Centre Manager for approval.