Reviewing the rules for determining special cause from slide 35 in the Quality Measurement slide deck, answer the following questions related to the control chart for patient satisfaction with waiting from the Primary Care Clinic,

a. How many times was rule 1 detected?

b. How many times was rule 2 detected?

c. How many times was rule 3 detected?

Enter a whole number as your answer to these questions. (NOTE: 0 can be the right answer to some of these questions.)

Exploring the control chart for patient satisfaction with waiting from the Primary Care Clinic, what is the value of the patient satisfaction at the end of the project? (Round your numbers to 2 decimal places.)

\begin{tabular}{|c|c|c|c|c|c|c|c|c|c|} \hline Month & Satisfied & N & trcent Sati & iercent Satisfi & Centerline & Sigma & UCL & LCL & Goal \\ \hline Jan-15 & 22 & 100 & 0.22 & 22 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline Feb-15 & 23 & 100 & 0.23 & 23 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline Mar-15 & 26 & 100 & 0.26 & 26 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline Apr-15 & 23 & 100 & 0.23 & 23 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline May-15 & 35 & 100 & 0.35 & 35 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline Jun-15 & 28 & 100 & 0.28 & 28 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline Jul-15 & 24 & 100 & 0.24 & 24 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline Aug-15 & 26 & 100 & 0.26 & 26 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline Sep-15 & 23 & 100 & 0.23 & 23 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline Oct-15 & 28 & 100 & 0.28 & 28 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline Nov-15 & 34 & 100 & 0.34 & 34 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline Dec-15 & 18 & 100 & 0.18 & 18 & 25.83 & 4.38 & 38.96 & 12.70 & 50 \\ \hline Jan-16 & 35 & 100 & 0.35 & 35 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Feb-16 & 34 & 100 & 0.34 & 34 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Mar-16 & 31 & 100 & 0.31 & 31 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Apr-16 & 28 & 100 & 0.28 & 28 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline May-16 & 34 & 100 & 0.34 & 34 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Jun-16 & 37 & 100 & 0.37 & 37 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Jul-16 & 28 & 100 & 0.28 & 28 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Aug-16 & 27 & 100 & 0.27 & 27 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Sep-16 & 39 & 100 & 0.39 & 39 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Oct-16 & 25 & 100 & 0.25 & 25 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Nov-16 & 15 & 100 & 0.15 & 15 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Dec-16 & 37 & 100 & 0.37 & 37 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Jan-17 & 37 & 100 & 0.37 & 37 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Feb-17 & 28 & 100 & 0.28 & 28 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Mar-17 & 39 & 100 & 0.39 & 39 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Apr-17 & 36 & 100 & 0.36 & 36 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline May-17 & 35 & 100 & 0.35 & 35 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Jun-17 & 30 & 100 & 0.3 & 30 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Jul-17 & 23 & 100 & 0.23 & 23 & 30.83 & 4.62 & 44.69 & 16.98 & 50 \\ \hline Aug-17 & 36 & 100 & 0.36 & 36 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Sep-17 & 35 & 100 & 0.35 & 35 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Oct-17 & 48 & 100 & 0.48 & 48 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Nov-17 & 46 & 100 & 0.46 & 46 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Dec-17 & 35 & 100 & 0.35 & 35 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Jan-18 & 37 & 100 & 0.37 & 37 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Feb-18 & 32 & 100 & 0.32 & 32 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Mar-18 & 43 & 100 & 0.43 & 43 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Apr-18 & 49 & 100 & 0.49 & 49 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline May-18 & 45 & 100 & 0.45 & 45 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Jun-18 & 43 & 100 & 0.43 & 43 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Jul-18 & 40 & 100 & 0.4 & 40 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Aug-18 & 25 & 100 & 0.25 & 25 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Sep-18 & 44 & 100 & 0.44 & 44 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Oct-18 & 48 & 100 & 0.48 & 48 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Nov-18 & 33 & 100 & 0.33 & 33 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline Dec-18 & 59 & 100 & 0.59 & 59 & 40.75 & 4.91 & 55.49 & 26.01 & 50 \\ \hline \end{tabular} Percent Satisfied with Waiting