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Revise as quality became more widespread through the organization, Gerber needed to teach basic quality tools to its front fine operators. As with the team
Revise as quality became more widespread through the organization, Gerber needed to teach basic quality tools to its front fine operators. As with the team concept, however, employees accepted the new responsibilities once they realized the values of the tools. Employees came to prefer the use of these techniques, which enabled them to became more directly involved with the quality of the final product. The company also established management incentives for integrating quality into its manufacturing process. Many senior managers, for example, began to be compensated for maintaining a high level of consumer trust through the quality of the final product. Today, the company continues to improve the quality techniques it applies to each part of the manufacturing process. Its most recent project has been to install new software from SAS Institute Inc. The software gives employees instant access to data regarding the impact on the final product of each station in each process
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