Revise or correct each letter. Insert a full address for each recipient, including the name of your city and a hypothetical postal code.
Today if you receive a credit card statement from the old card, covering last month purchases. There are eight debit entries, 5
3 personal and five for expenses
Project 3.2: Revising a Letter At 4:15 p.m. Norm Behouly comes to you with a problem. "I'm going on vacation tomorrow, he announces, "and I'll be away for three weeks. The trouble is, I've typed two letters into the computer, and now the system has gone down and I can't get them out! Norm asks you to print and mail them for him when you come in tomorrow morning. He gives you two file names: SURVEY.TXT and FENCE.TXT. You'll have to sign them for me, he adds, and I would appreciate it if you would take the time to read them first, just in case there's a typo I have missed." Now it is 9:15 a.m. on the following morning and the computer sys- tem is again operational. You bring Norm's two letters up and immedi- ately see that they need much more than just a cursory check for typo- graphical errors. ryone has rect a billing for expenses incurred during a business trip you made to Wapiti Pan Mill between the 10th and the 14th. (You are an engineering technicia employed by the local branch of H. L. Winman and Associates, and went to the mill to investigate and rectify a problem in the process con- trol system.) The five business expenses are: Item $ Date Vendor/Location Control No. 3 10 73.90 St. James Motel, Burntwood Lake 0134652 Burntwood Auto Service 0147162 305.60 5 12 Wapiti Autos 0203916 38.66 6 14 Wapiti Inn 0205771 256.50 7 14 Burntwood Auto Service 0211606 31.58 Item 4 puzzles you. You know you purchased gasoline three times and stayed one night on the road in a motel and three nights at another motel near the mill. But you could not have bought $305 of gasoline (your car's tank would not hold that much!). Fortunately, you always keep a travel log and in it you recorded these entries: 11th - 19.46 gal @ $1.57/gal 12th - 25.27 gal @ $1.53/gal 14th - 20.11 gal @ $1.57/gal You do not have the credit card vouchers because you attached them to the expense account you handed in to branch manager Vern Rogers on the 19th, and he has sent them on to head office in Cleveland. But from your records you can work out what the error is and can guess that it occurred during data entry at WorldCard's data center in New York. Write to the manager of customer accounts at the credit card com- pany, inform him or her of the error, and ask for an adjustment. WorldCard's address is: Suite 2160 - 24 Harley Avenue. New York NY 10024 Project 3.2: Revising a Letter At 4:15 p.m. Norm Behouly comes to you with a problem. "I'm going on vacation tomorrow, he announces, "and I'll be away for three weeks. The trouble is, I've typed two letters into the computer, and now the system has gone down and I can't get them out! Norm asks you to print and mail them for him when you come in tomorrow morning. He gives you two file names: SURVEY.TXT and FENCE.TXT. You'll have to sign them for me, he adds, and I would appreciate it if you would take the time to read them first, just in case there's a typo I have missed." Now it is 9:15 a.m. on the following morning and the computer sys- tem is again operational. You bring Norm's two letters up and immedi- ately see that they need much more than just a cursory check for typo- graphical errors. ryone has rect a billing for expenses incurred during a business trip you made to Wapiti Pan Mill between the 10th and the 14th. (You are an engineering technicia employed by the local branch of H. L. Winman and Associates, and went to the mill to investigate and rectify a problem in the process con- trol system.) The five business expenses are: Item $ Date Vendor/Location Control No. 3 10 73.90 St. James Motel, Burntwood Lake 0134652 Burntwood Auto Service 0147162 305.60 5 12 Wapiti Autos 0203916 38.66 6 14 Wapiti Inn 0205771 256.50 7 14 Burntwood Auto Service 0211606 31.58 Item 4 puzzles you. You know you purchased gasoline three times and stayed one night on the road in a motel and three nights at another motel near the mill. But you could not have bought $305 of gasoline (your car's tank would not hold that much!). Fortunately, you always keep a travel log and in it you recorded these entries: 11th - 19.46 gal @ $1.57/gal 12th - 25.27 gal @ $1.53/gal 14th - 20.11 gal @ $1.57/gal You do not have the credit card vouchers because you attached them to the expense account you handed in to branch manager Vern Rogers on the 19th, and he has sent them on to head office in Cleveland. But from your records you can work out what the error is and can guess that it occurred during data entry at WorldCard's data center in New York. Write to the manager of customer accounts at the credit card com- pany, inform him or her of the error, and ask for an adjustment. WorldCard's address is: Suite 2160 - 24 Harley Avenue. New York NY 10024
