Reword so this statement is brief and easily readable:In a busy customer service center for an e-commerce company. Due to rapid growth and an influx of new hires, I notice that some of my coworkers are struggling to handle customer inquiries efficiently and effectively. They often provide incorrect information, take excessive time to resolve issues, and struggle to maintain a professional and customer-focused demeanor. It becomes clear that additional training is necessary to enhance their skills and ensure high-quality customer service