rewrite "Brittany's department is diverse, comprising eight males and 14 females from various ethnicities. As a newcomer, she has yet to familiarize herself with the educational qualifications and backgrounds of her colleagues. As she indicated above, her department provides protective services for children at risk. Besides the case managers, the department also employs visitation technicians or coaches, whose role is to facilitate parental visits. These professionals guide parents through the visitation process, offering assistance to enhance their parenting skills. They also provide transportation services for both parents and children. There are intake managers that facilitate the cases that are reported in the state of Montana. They received calls from the hotline reporting any abuse, neglect, or abandonment of children. Brittany's department offers call for services (CFS), which is where her department would contact the parents and offer services or resources they may need to feel supported without the court system getting involved. The department's ultimate goal is for the parent to be successful on their own