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rewrite Continued monitoring and control will be required to ensure that the capital investment and level of effort exerted in the implementation of DAS to

rewrite Continued monitoring and control will be required to ensure that the capital investment and level of effort exerted in the implementation of DAS to overcome the poor reporting functionality of the ERP system is not derailed by a lack of buy in resulting from a mistrust of data within the ERP or belief that DAS is as cumbersome as the ERP for reporting before the large scale benefits of DAS can be realized across all divisions. Initial KPIs should focus on number of DAS trained employees, number of DAS reports generated, and number of DAS reports disseminated. These metrics will highlight the prevalence of use of the new system across all levels of the company. Once the KPIs being to indicate an increased capacity for DAS use, KPIs should shift to focus on those associated with Telephony's mission and strategic goals. These would include, but are not limited to; revenue growth rate; to monitor strategic goal to increase revenue by 5%; gross profit margin; to monitor strategic goal to increase GPM by 2%; profit; to monitor strategic goal to increase profitability by 3%; on-time delivery; to monitor mission for best service; quality by product; to monitor mission for

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