rewrite for clarity and expand on the customer experience throughout the Supply Chain Operations (SCOR) model: The SCOR model focuses on enhancing the customer experience through its five core functions. 1. Plan: function ensures that customers receive the right products at the right time. It involves strategizing production, inventory management, transportation, and customer service. 2. Source: function ensures the availability of necessary raw materials and components. It involves supplier contract negotiation and purchase order management. 3. Make: function transforms raw materials into finished goods, ensuring quality control and efficient assembly processes. 4. Deliver: function is dedicated to getting the products to the customers. It manages the shipment of goods, warehouse space, and order fulfillment. 5. Return: function handles products returned by unsatisfied customers, ensuring a smooth return process