rewrite in different wordings and ass in-text citation " Digital literacy and training emerge as another vital aspect of enhancing the user experience. Many individuals, particularly those from underserved communities, may lack the necessary digital skills to effectively navigate and utilize healthcare technologies. To address this, the policy proposes investing in comprehensive digital literacy programs and training initiatives. By providing accessible resources and educational programs, individuals can acquire the skills needed to confidently engage with digital healthcare tools and platforms. This empowers them to access and benefit from the available technological solutions, thereby improving healthcare access and outcomes