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I enjoyed your response to Chris displays a thoughtful and compassionate approach to addressing his declining work performance. By starting the conversation with an open-ended invitation for Chris to share his side, you create a non-confrontational environment that supports honest communication.

By recognizing Chris's prior work performance, you are showing your appreciation for his past contributions and reinforce your belief in his potential to improve. This may help relieve any feelings of defensiveness and push Chris to actively engage in discovering solutions to the issues.

I liked your reference to Bevan's discussion of turn-taking in interpersonal communication it highlights your understanding of the importance of active listening and fostering dialogue in resolving workplace conflicts. Allowing Chris the opportunity to express any professional or personal challenges he may be facing shows your commitment to understanding his perspective and addressing any underlying issues that may be affecting his performance.