Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Ring Delights is a new company that manufactures custom jewelry. Ring Delights currently has six customers referenced by customer number: 01, 02, 03, 04,
Ring Delights is a new company that manufactures custom jewelry. Ring Delights currently has six customers referenced by customer number: 01, 02, 03, 04, 05, and 06. Besides the costs of making the jewelry, the company has the following activities: i (Click the icon to view the activities.) |(Click the icon to view the customer data.) Read the requirements. More info 1. 2. 3. 4. Customer orders. The salespeople, designers, and jewelry makers spend time with the customer. The cost-driver rate is $35 per hour spent with a customer. Customer fittings. Before the jewelry piece is completed, the customer may come in to make sure it looks right and fits properly. Cost-driver rate is $27 per hour. Rush orders. Some customers want their jewelry quickly. The cost-driver rate is $85 per rush order. Number of customer return visits. Customers may return jewelry up to 30 days after the pickup of the jewelry to have something refitted or repaired at no charge. The cost-driver rate is $28 per return visit. Requirements 1. Calculate the customer-level operating income for each customer. Rank the customers in order of most to least profitable and prepare a customer-profitability analysis. 2. Are any customers unprofitable? What is causing this? What should Ring Delights do about these customers? Print Done - ..... Data table - Information about the six customers follows. Some customers purchased multiple items. The cost of the jewelry is 70% of the selling price. Customer number 01 02 03 04 05 06 Sales revenue $ 850 $ Cost of item(s) $ 595 $ 3,500 $ 2,450 $ 310 $ 217 $ 2,400 $ 1,680 $ 5,100 $ 850 3,570 $ 595 Hours spent on customer order 1 10 2 8 25 3 Hours on fittings 2 6 1 3 3 1 Number of rush orders 0 1 1 2 2 0 Number of return visits 0 2 2 0 4 1 Print Done Requirement 1. Calculate the customer-level operating income for each customer. (Complete all answer boxes. Enter a "0" for any zero balances. Use parentheses or a minus sign when entering operating losses.) Customer Revenue Cost of product Gross profit Customer-level costs Customer orders Customer fittings 01 02 03 04 05 06 $ 850 $ 595 3,500 $ 2,450 310 $ 217 2,400 $ 1,680 5,100 $ 3,570 850 595 Rush order costs 0000 Returns for repair $ Customer-level operating income (loss) 835555 $ 44333 $ 330000 22866 2050$ (88888) Rank the customers in order of most to least profitable and prepare a customer-profitability analysis in terms of operating income. (Use parentheses or a minus sign when entering negative numbers and losses. Enter percents Cumulative Customer- Customer Number Customer-Level Cumulative Level Oper. Income as a Customer-level Customer Oper. Income Customer-Level % of Total Customer- Oper. Income Revenue Revenue Oper. Income Level Oper. Income $ % $ % % % % % % % % % % %
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started