Riverbend Orthopedics Is a busy group practice with expanded services for orthopedic care. It has Seven physicians and a podiatrist, plus about 70 other employees. At its big, new clinic building, Riverbend provides extensive orthopedic care. Several technicians provide diagnostic medical imaging, from basic X-rays to magnetic resonance images. The physicians perform surgery in their own outpatient surgery center with Riverbend's own operating nurSes and technicians. Therapy is provided by three physical thera- pists and one part-time contracted occupational therapist. In addition to staff provid- ing actual patient care, the clinic has staff for financial management, medical records, human reSources, information Systems/technology, building maintenance, and other administrative matters. Occasional marketing work is done by an advertising company. Legal work is outsourced to a law firm. Riverbend iS managed by a new president, Ms. Garcia. She and Riverbend have Set a goal of achieving \"Excellent\" ratings for patient experience from at least go percent of Riverbend's patients this year. The seven physicians and one podiatrist own Riverbend Orthopedics and together are the board of directors. Ms. Garcia is currently leading the board of directors in its strategic planning. They all feel the \"Healthcare Trends and Future Developments\" sec- tion of chapter 1is relevant to Riverbend. They also note that only 57 percent of patients rated the ease of scheduling appointments as \"Excellent\" during the past year. All ap- pointments are scheduled by telephone. Answer the following questions: 1) Given the context of the case study with the specific goal cited in mind, what would be Ms. Garcia's number one planning issue (priority) that she should address? Please: state which of the 12 areas the priority falls into * detail what the priority is and why it is most important compared to all other areas Paragraph Form [ Minimum Word Count: 100 | Minimum References Reguired: 0 2) Given the context of the case study with the specific goal cited in mind, what would be Ms. Garcia's number two planning issue {priority) that she should address in support of meeting the goal? Please: * state which of the 12 areas the priority falls into * detail what the priority is, why it is of secondary importance and why it fell short of being #1 Paragraph Form [ Minimum Word Count: 100 | Minimum References Reguired: 0 3) If it were not for the goal the practice has already committed to achieving, would you have selected a different area to focus on as your #1 planning issue? e |f yes, which area would you have chosen instead and why do you feel it is of higher importance? * If not, what rationale do you have in support of it still being the area of #1 importance? Paragraph Form | Minimum Word Count: 100 | Minimum References Required: 0