RMC Steel Industries is a manufacturing company, where stringent health and safety protocols are established to safeguard the well-being of workers on the production floor. Workers must adhere to precise procedures when operating heavy machinery and dealing with hazardous materials. On a particular day, Alex, a worker, forgets to lock out the machine before performing maintenance, leading to an accident. What type of mistake did Alex make regarding health and safety protocols? Select one: Knowledge-based Storage-based Rules-based Skills-based