Robert Sloan just called you to tell you that one of his Staff Accountants is planning to retire in 3 months. This gives you some time to walk through the hiring process with him. Please discuss your recommendations to him about how the following selection steps should be handled:

• Identify the basic competencies (knowledge, skills, abilities) necessary for this job. (Give some specific suggestions on competencies for this role)
• Explain the benefits of a structured interview.
• Tell him the difference between open-ended, situational, and behavioralquestions.
• Give him examples of each type of question (at least 9 questions: 3 open-ended, 3 situational, 3 behavioral).
• Talk to him about interviewing errors or biases that he needs to be sure to avoid.
• Discuss the types of questionsRobert should avoid asking.
• Close the meeting with some general best practices regarding interviewing.