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Rock Solid Bank and Trust (RSB&T) offers only checking accounts. Customers can write checks and use a network of automated teller machines. RSB&T earns revenue

Rock Solid Bank and Trust (RSB&T) offers only checking accounts. Customers can write checks and use a network of automated teller machines. RSB&T earns revenue by investing the money deposited; currently, it averages 5.70 percent annually on its investments of those deposits. To compete with larger banks, RSB&T pays depositors 0.50 percent on all deposits. A recent study classified the banks annual operating costs into four activities.

Activity Cost Driver Cost Driver Volume
Using ATM Number of uses $ 2,250,000 3,000,000 uses
Visiting branch Number of visits 1,350,000 225,000 visits
Processing transaction Number of transactions 9,900,000 120,000,000 transactions
Managing functions Total deposits 9,000,000 $ 562,500,000 in deposits
Total overhead $ 22,500,000

Data on two representative customers follow.

Customer A Customer B
ATM uses 100 200
Branch visits 5 20
Number of transactions 40 1,500
Average deposit $ 6,000 $ 6,000

B. Compute the profit from Customer A and Customer B, assuming that customer costs are based only on deposits. Interest costs = {{0.5:#,##0.00}} percent of deposits; operating costs are 4 percent (= $22,500,000/$562,500,000) of deposits. (Do not round intermediate calculations. Round your answers to 2 decimal places.)

Profit Per Customer
Customer A
Customer B

C. Compute the profit from Customer A and Customer B, assuming that customer costs are computed using the information in the activity-based costing analysis. (Do not round intermediate calculations. Round your answers to 2 decimal places. Loss amounts should be indicated by a minus sign.)

Customer A Customer B
Sales Revenue
Interest on Deposit
Total Operating Cost
Customer Profit/Loss

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