Rodolfo's supervising attorney has asked Rodolfo to hold an informational meeting with a client who is starting the arbitration process. Rodolfo is to describe the process and give the client a sense of what to expect. Rodolfo starts out by describing the various steps in the arbitration process. Which of the following best describes these steps?

a$.$ Negotiation, mediation, and arbitration

b$.$ Prearbitration meeting with the judge, arbitration, and the award

c$.$ Mediation, arbitration, and the award

d$.$ Submission agreement, the hearing, and the award