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Rogers Communications offers live, online chat options for customers looking to solve a concern or have a question. These agents can browse customers accounts and

Rogers Communications offers live, online chat options for customers looking to solve a concern or have a question. These agents can browse customers accounts and suggest products and services that would serve the specific needs of the customer. This benefit that the customer gets from this experience is:
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enhanced browsing.
entertainment value.
personalized offerings.
deeper and broader selection.
personalized customer service.

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