Role Description - Real Estate Receptionist/Administrator Role overview The Real Estate Receptionist/Administrator is the first point of contact for all clients and customers entering the agency. This is a pivotal role in ensuring we provide a welcoming environment and effective customer service. As receptionist you will also be the first point of contact for all phone enquiries. Position statement The Administrative Assistant assists in ensuring the efficient and smooth dav-to-dav operation of the compa nv's office operations. Kevr duties include providing support to % managers and employees and assisting in dailyr administrative activities. Responsibilities Communication duties 0 Answer and direct phone calls - Organise and schedule appointments 0 Write and distribute correspondence such as emails, memos, letters, fillies and forms 0 Maintain contact lists 0 Provide support to all visitors and guests 0 Be the first point of contact for clients, both external and internal 0 Provide information by answering questions and requests 0 Book travel arrangements 0 Book conference calls a Cover the reception desk when required 0 Handle confidential information in line with legal requirements o Other communication activities as requested by management Office and Administration 1- Coordinate office procedures 0 Develop and maintain a filing system - Order office supplies fortnightly by 5pm on a Wednesday a Research new deals and suppliers 0 Maintain supplies inventory including determining inventory anticipating I- needed supplies; placing and expediting orders for supplies; verifying receipt of - supplies - Carry out duties such as filing, typing, copying, binding, scanning - Resolve administrative problems a Print out and photocopy documents on behalf of other co-workers and managers 1- Upload open for inspection times to Domain.com.au by 4 pm every Thursday Management support - Complete the banking by 3 pm every day 0 Assist in preparing regularly scheduled reports - Email routine inspection notices by 12 pm every Monday 0 Update and maintain office policies and procedures 0 Submit and reconcile expense reports - Liaise with both executive and senior administrative assistants to support requests a and queries from senior managers a Plan meetings and take detailed minutes 0 Take dictation - Research and creates presentations 0 Prepare and monitor invoices - Manage staff appointments - Maintain up-to-date employee holiday record