Roles will be Receptionist Administration assistant Accounts clerk payable /Recievable

1. Adult Learning Conduct research into the types of responsibilities for each of the three administration roles and complete Part A only of the Performance Plan for each role using the template provided here. For each role you will need to: a. List the key role and responsibilities b. Key accountabilities c. A minimum of two KPIs 2. To assist and support the team with developing and managing their own work goals they need to understand how to make effective decisions related to their own work tasks and priorities. Create a Decision-Making Strategy to ensure that all team members understand how to actively participate in the decision making and operational aspects of their work to meet the team outcomes and goals. 3. Create a Team Participation and Performance Procedure which will be implemented to engage the team and encourage them to participate, communicate and take responsibility, for planning and achieving team outcomes and KPI's. You need to include the following key points in your procedure: a. Purpose and scope b. Aims c. Equal Opportunities d. Options for learning and development e. Performance Management f. Supervision and Appraisal process