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Roll over each phrase to see an entire statement. Identify which component of an apology it most closely matches. Also, evaluate whether it is effective
Roll over each phrase to see an entire statement. Identify which component of an apology it most closely matches. Also, evaluate whether it is effective or ineffective. There is one answer for each box.
tabletableI will never interruptyoutableIll make sure I followourEffectiveYesterday I shouldn't,I should have known,Acknowledgment,tableI should haverecognizedRegret,Responsibility,tableI was wrong tointerruptThanks, Scott,Commitment,Goodwill,
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