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Roll over each phrase to see an entire statement. Identify which component of an apology it most closely matches. Also, evaluate whether it is effective

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Roll over each phrase to see an entire statement. Identify which component of an apology it most closely matches. Also, evaluate whether it is effective or ineffective. There is one answer for each box.
\table[[\table[[I will never interrupt],[you]],\table[[I'll make sure I follow],[our]],,Effective],[Yesterday, I shouldn't,I should have known,Acknowledgment,],[\table[[I should have],[recognized]],Regret,],[,Responsibility,],[\table[[I was wrong to],[interrupt]],Thanks, Scott,Commitment,],[,,Goodwill,]]
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