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rom the customer perspective, what is the most important question an organization should ask? Are we increasing our market share? Are our patient experience scores
rom the customer perspective, what is the most important question an organization should ask? Are we increasing our market share? Are our patient experience scores improving? Are our physicians loyal? Are we delivering our value proposition to our customers
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Managing Hospitality Human Resources
Authors: Robert H Woods, Misty Johanson
5th Edition
0133097129, 9780133097122
