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Root Cause: The Difference Between the Symptom and the Sickness: After completing the Week 4 reading, using the required text reading, and posted articles, respond
Root Cause: The Difference Between the Symptom and the Sickness: After completing the Week 4 reading, using the required text reading, and posted articles, respond to the following:
- In the context of an Organization Issue which requires an Organizational Development intervention, describe the difference between a symptom and the root cause.
- Provide a real-world example of a situation you experienced where there was confusion regarding root cause. Provide details of the problem/issue, the initial symptoms which indicated the presence of an issue, the nature of the confusion during the assessment and your assessment of the true root cause.
- Employing the 5 Why Technique, ask and answer the 5 Whys for the situation described above and walk through from symptoms to root cause.
- For the example above describe any Organizational Context, Human Factor or Conflict Style approach differences that contributed to the issue.
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