Round 2Well, Club Ted has done very well. You are in your 12thyear of operation and your memories of snow are distant at best. You have expanded quite a bit during your 12 years, and now you and your partner own 15 Club Ted's in three locations, the Caribbean, the South Pacific, and the Mediterranean, and you have over 400 workers. As you have grown, you have been faced with a number of organizational challenges, not the least of which was to determine a new organizational structure.

• Design an appropriate organizational structure for your expanded operation.
• How have your human resource, information systems, and control systems developed?
• Is the organizational structure that you have designed able to accommodate the increased growth that you plan for your company?

Answer #1 in order to answer Exercise #2

The generic strategy that we will adopt for our new resort business is a focus on providing a unique and luxurious experience for our target market of high-end travelers. Our competitive advantage will come from our exclusive location, our personalized service, and our commitment to offering only the highest quality amenities and accommodations.

In terms of our organizational structure, we will need to fill the following positions:

-1 General Manager -1 Assistant Manager -1 Marketing Manager -1 Sales Manager -1 Events Manager -1 Operations Manager -1 Finance Manager -1 Human Resources Manager -1 IT Manager -1 Maintenance Manager -1 Housekeeping Manager -1 Security Manager -1 Restaurants Manager -1 Spa Manager -1 Activities Manager

In addition, we will need the following staff to support our operations:

-25 Room Attendants -25 Housekeepers -25 Maintenance Workers -25 Security Guards -25 Restaurant Employees -25 Spa Employees -25 Activity Instructors

Our organizational chart will look something like this:

General Manager

Assistant Manager

Marketing Manager

Sales Manager

Events Manager

Operations Manager

Finance Manager

Human Resources Manager

IT Manager

Maintenance Manager

Housekeeping Manager

Security Manager

Restaurants Manager

Spa Manager

Activities Manager

Room Attendants

Housekeepers

Maintenance Workers

Security Guards

Restaurant Employees

Spa Employees

Activity Instructors

The organizational structure that we have designed is able to accommodate the increased growth that we plan for our company. Our human resource, information systems, and control systems have all developed to support our expanded operation.

Our organizational structure consists of 15 Club Ted's in three locations, the Caribbean, the South Pacific, and the Mediterranean. Each Club Ted has its own manager, who reports to a regional manager. The regional managers report to the company's CEO.

Each Club Ted has a staff of 20 employees, who are responsible for cleaning, maintenance, and customer service. The employees are divided into two teams of 10, with each team having a team leader. The team leaders report to the Club Ted manager.

Our information systems are designed to support our expanded operation. We have a central database that stores customer information, employee information, and financial information. We also have a website that allows customers to book reservations and view information about our company.

Our control systems are designed to ensure that our operations are efficient and effective. We have a quality control team that inspects our facilities and ensures that our employees are providing quality customer service. We also have a financial control team that monitors our expenses and ensures that we are profitable.

We believe that our organizational structure is able to accommodate the increased growth that we plan for our company. We have the systems and controls in place to support our expanded operation.