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Routine replies and positive messages should close with _ _ _ _ _ _ _ _ . a sincere apology for the trouble caused an
Routine replies and positive messages should close with
a sincere apology for the trouble caused
an expression of appreciation or goodwill
a detailed explanation of the request
a mention of the consequences of noncompliance
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General Managers In Action Policies And Strategies
Authors: Francis Joseph Aguilar
2nd Edition
0195073673, 978-0195073676
