Rulani works as a mechanic at a workshop called Palms Mechanics Inc. At his performance appraisal meeting he was rated low last month because he fixed a client's car which had some water leaks. He fixed the leaks but forgot to refill water. Which performance measuring method was used to review Rulani's performance in the scenario? Select one: A. Ranking method B. Checklist of critical incidents C. Essay D. Critical incident method Which of the following statements regarding the 360 _degree feedback system are correct? a. It was introduced to eliminate the conflict that usually arise between the manager and employee regarding ratings during the performance appraisal. b. When it is used customers and peers form part of the sources to provide employee's performance information. c. It ensures quality responses because little but important information can be collected to make better decisions. d. It can help the organisation with organisational culture change. Select one: A. b, c and d B. a,b and d C. a, b and c D. a and d Read the following scenario and answer the question that follows. Vhutshilo is a small private clinic operating in the village called Hayane in Venda since 2021. The CEO is Dr. Mukwevho, who also works as a doctor when there is staff shortage. The clinic's workforce comprises of two doctors, five nurses, one Radiographer, three paramedics as well as two cleaners. The community is so unhappy about the services from Vhutshilo private clinic, especially regarding the shortages of ambulances. In-patients are also complaining about the shortage of nurses, especially at night. The community leaders are in a process of communicating with the community to arrange a petition regarding their demands, to be delivered to the CEO, Dr. Mukwevho. There are five nurses employed at Vhutshilo, who work as a team. What type of a team is this? Select one: A. Networking team B. Virtual team C. Project team D. Work or service team Read the following scenario and answer the question that follows. Vhutshilo is a small private clinic operating in the village called Hayane in Venda since 2021. The CEO is Dr. Mukwevho, who also works as a doctor when there is staff shortage. The clinic's workforce comprises of two doctors, five nurses, one Radiographer, three paramedics as well as two cleaners. The community is so unhappy about the services from Vhutshilo private clinic, especially regarding the shortages of ambulances. In-patients are also complaining about the shortage of nurses, especially at night. The community leaders are in a process of communicating with the community to arrange a petition regarding their demands, to be delivered to the CEO, Dr. Mukwevho. Choose one of the stages of the development of a team that seems to have been omitted or not done well at Vhutshilo clinic from options below? Select one: A. Form and build teams. B. Provide ongoing assistance. C. Pre-work D. Create performance conditions. Malebo a dressmaker at Baroki designers scored very low in the recent performance appraisal session. Her manager registered her for two weeks training without any discussion with her. Which critical skill for performance management does Malebo's manager lack? Select one: A. Feedback skills B. Motivating skills C. Problem-solving skills D. Diagnosing performance problems