Running a small business organization often means the buck starts and stops with the manager. But if the manager wants to attract and keep qualified employees to help spread out responsibilities, he/she needs an organizational hierarchy that promotes communication, defines the chain of command and shows employees how to advance their careers up the ladder. On the basis of this statement:

a. Explain how a manager can create organizational hierarchies suited for small business organizations. 20 Marks

b. Discuss five advantages and disadvantages of creating organizational hierarchies for small business organizations.