S Match the Roles and Responsibilities for 5-Whys Responsibilities Roles Keeps the process on track and avoids getting stuck talking at length about issues. Ensures that all notes are clear and understood by ) Leader/Facilitator the participants and people outside the process so it can be used later. Contribute their ideas and expertise. Focused on getting through the process. ) Participants Follow the process. Help the team attain the goal of a high quality root cause analysis. Stay positive throughout the process