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Salem Ahmad was worried as he approached the training Manager's office. He is the supervisor of six punch press operators at Light Industrial area, a

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Salem Ahmad was worried as he approached the training Manager's office. He is the supervisor of six punch press operators at Light Industrial area, a maker of sheet metal parts for the industrial refrigeration industry. He had just learned that his punch presses would soon be replaced with a continuous-feed system that would double the speed of operations. He was thinking about how the workers might feel about the new system when the training director, Khaled, opened the door and said, "Come on in, Salem. I've been looking forward to seeing you." After a few pleasantries, Salem told Khaled of his concerns. "The operators really know their jobs now. But this continuous-feed system is a whole new game. I'm concerned, too, about how the workers will feel about it. The new presses are going to run faster. They may think that their job is going to be harder." Khled replied, "After talking with the plant engineer and the production manager, I made a tentative training schedule that might make you feel a little better. I think we first have to let the workers know why this change is necessary. You know that both of our competitors changed to this new system last year. After that, we will teach your people to operate the new presses." "Who's going to do the teaching?" Salem asked. "I haven't even seen the new system." "Well, Salem," said Khled, "the manufacturer has arranged for you to visit a plant with a similar system. They'll also ship one of the punch presses in early so you and your workers can learn to operate it." "Will the factory give us any other training help?" Salem asked. "Yes, I have asked them to send a trainer down as soon as the first press is set up. He will conduct some classroom sessions and then work with your people on the new machine." After further discussion about details, Salem thanked Khaled and headed back to the production department. He was confident that the new presses would be a real benefit to his section and his workers could easily learn the skills required. Questions: 1. Evaluate this training director's training schedule. 2. How might the use of social media assist Salem in training his employees? 3. Suggest and three suitable training methods to be used in training the employees and explain how these training methods will improve the employees. 4. Explain how the training program will be implemented

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