sales call 8. Todd Pollock, vice president of sales for the Vegas Golden Knights (the NHL hockey team), says he heard no at least 10 times and sometimes as many as 20 for every yes. How do you deal with rejection? What strategies would you try if you were in Todd's situation? 9. What would you say to a friend to gain his or her commitment to go on a ski trip for winter break? Describe exactly what you would say to your friend using each of the following methods (make any assumptions necessary): a. Alternative choice. b. Direct request. c. Benefit summary. d. Balance sheet. e. Probing. 10. are 2/ 10, n/30, FOB destination. The customer pays five days after receiving the invoice. How much did the customer pay?