Question
SalesForce.com provides SaaS for sales-force automation and customer relationship management applications to enterprise customers. How should SalesForce.com position itself against other sales-force automation and customer
SalesForce.com provides SaaS for sales-force automation and customer relationship management applications to enterprise customers.
How should SalesForce.com position itself against other sales-force automation and customer relationship management applications?
Would large- or small-enterprise customers be more attracted to the SaaS offering from SalesForce.com?
Should Sales Force.com bill customers monthly or annually? Explain your reasoning.
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Principles of Information Systems
Authors: Ralph M. Stair, George W. Reynolds
9th edition
978-1337097536, 1337097535, 978-1337515634, 1337515639, 978-0324665284
