Sally explains to Ben that she does not have a lot of experience with contracts and will need Ben's assistance to complete the paperwork. Ben suggests that Sally purchase the Deluxe Venti Espresso Machine. It meets all her requirements being hand - made in Italy and comes with a 10 year lifetime warranty and costs $15,000. Sally asks Ben if there is anything else that she needs to consider before signing the paperwork. Ben says there will be a bit of paperwork but nothing that will affect her. Sally signs the contract and deposits the money into Espresso Brothers Machines account. One week later Sally receives the machine and a copy of the terms and conditions of the contract. On inspection she realises that the machine was made in China and the warranty is only for 12 months not 10 years. Further investigation of her contract reveals that she must only purchase coffee beans from Espresso Brothers Machines. Sally contacts the company and asks for the contract to be terminated and requests a full refund of her money. Sally is told that since the contract has been signed and accepted by both parties it is binding and there is nothing they can do to help her. Sally contacts the company and asks for the contract to be terminated and requests a full refund of her money. Sally is told that since the contract has been signed and accepted by both parties it is binding and there is nothing they can do to help her