Sally, Mary, and Anne were all interviewed for the retail supervisor position. Sally impressed the interviewers with how she answered the questions and did an exceptional job when she role played the customer service scenarios. Sally does not meet the educational requirements for the job. Mary and Anne also both did well and they meet the educational requirements. However, because Sally really impressed the interviewer with her role play she was chosen for the job. The bias of has most likely occurred. horn effect personal characteristics impression management halo effect contrast effect